We’re Honoured! SiteGiant is proud to be recognised as a Shopee Premium Service Partner Q3 2025 — a prestigious recognition that we have held since 2022.
This honor reflects our commitment to helping e-commerce sellers streamline operations, boost sales, and succeed in one of Southeast Asia’s largest online marketplaces.
What Is a Shopee Premium Service Partner?
A Shopee Premium Service Partner is an Independent Software Vendor (ISV) approved by Shopee to deliver comprehensive operational and commercial software solutions for Shopee sellers. These partners go beyond basic integrations to offer end-to-end support, enabling smoother seller operations at scale.
How to Get Recognized as a Shopee Premium Service Partner?
To achieve this status, partners must be assessed under four main categories within the Service Partner Program:
| Category | Metrics | Premium | Poor |
|---|---|---|---|
| Platform Compliance | Data Incident History | No | Yes |
| DPP Compliance | Yes | No | |
| Application Security | Number of Unrectified Vulnerabilities | 0 | >0 |
| Valid Security documents submitted | Yes | No | |
| API Activity | API Call success rate | ≥ 95% | < 90% |
| Commercial Performance | Number of active users | Localised by market requirement | N/A |
| Acquisition of sellers | |||
| Net ADO |
Only partners who fulfil all Premium criteria receive the Shopee Premium Service Partner recognition.
Why Does This Recognition Matter for Shopee Sellers?
From a Shopee seller’s perspective, choosing Shopee Premium Service Partner gives you peace of mind that both your business data and your customers’ data are protected with the highest level of security. At the same time, you gain access to reliable solutions and top-quality service that help your business grow with confidence.
SiteGiant: Your Shopee Premium Service Partner
As a Shopee Premium Service Partner, SiteGiant provides more than just system integration — we equip sellers with an effective set of tools to manage and grow their Shopee business effectively:
1. Product Management
Easily sync, update, and manage your product listings across multiple channels. Ensure consistent pricing, and faster product uploads.
2. Order Management
Easily sync, update, and manage your product listings across multiple channels. Ensure consistent pricing, and faster product uploads.
3. Inventory Management
Stay updated with real-time stock levels across all sales channels. Utilize automated syncing and bulk inventory linking to prevent overselling and simplify inventory control.
4. Sales Reports & Insights
Track your store’s performance with real-time reports. Get a clear view of the store’s sales reports, order reports, dead stock reports and more to make smarter decisions.
5. Marketing Tools
Boost visibility and sales with Shopee AutoBoost, Shopee Watermark, Shopee Rating, and Campaign Reserve Stock — all in one dashboard. Plan and execute campaigns more efficiently.
6. Warehouse Management System
Digitalize your warehouse fulfillment process with efficiency. Assign picking and packing tasks using phone or PDA scanners, monitor staff performance, and ensure faster, error-free order fulfilment.
7. Accounting Sync
Simplify your bookkeeping by syncing both online and offline orders directly into your accounting software. Ensure data accuracy, reduce manual entry, and save manpower with seamless integration that keeps your financial records always up to date.
8. Customer Relationship Management (CRM)
Centralize customer chats across multiple stores in one dashboard. Reply to messages efficiently, provide quick support, and leave customers with a strong, lasting impression.
Conclusion
Being recognised as a Shopee Premium Service Partner highlights SiteGiant’s role in delivering secure, trusted, and effective solutions for online sellers. This recognition is not just a milestone, but a reflection of our dedication to helping sellers simplify operations, safeguard data, and achieve sustainable growth.
As the e-commerce landscape continues to evolve, SiteGiant remains committed to enhancing our solutions so that every seller — from small businesses to established brands — can thrive on Shopee with confidence.
👉 Looking to streamline and strengthen your Shopee business? Discover how SiteGiant can support your journey today.





