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5x Faster Fulfillment: The Secret Behind Baebear’s Warehouse Digital Transformation

Established in 2020, Baebear Singapore has set out to make high-quality nutrition and wellness products more affordable and accessible to everyone. As one of the top eCommerce marketplace sellers specializing in baby milk powders and Australian supplements, they focus on operating efficiently and responsibly to keep their customers’ best interests at the core of everything they do.

Manual Limitations. The Search for a Better System

Previously, Baebear utilized a different system for their operations, but it failed to meet the high standards required for their growing business. As a brand owner, Fang Xian recognized that stock is a company’s most vital asset and could not afford the risks of wrong calculations.

"Before using SiteGiant, we were using another system for our operations, but it was not as good as the SiteGiant system. As a brand owner, we focus on a system that provides a one-stop solution and covers every aspect of the business, including inventory, fulfillment, webstore, mobile apps and POS."

"Three Things I Love About SiteGiant"

When asked why SiteGiant was the right choice for Baebear, Fang Xian highlighted three key pillars of the system’s success:
  • Feature-Rich Platform

    SiteGiant serves as a comprehensive one-stop solution that covers every aspect of the business, including inventory, fulfillment, and POS. By centralizing these functions, it effectively eliminates the need for managing multiple disconnected systems.

  • High System Speed
    The platform is engineered for high-speed performance to keep up with the demands of high-volume warehouse operations. This rapid responsiveness ensures that fulfillment remains smooth and delay-free, even during peak hours.

  • Excellent Support Service

    The support team offers expert guidance ranging from detailed pre-implementation advice to highly responsive after-sales assistance. Being reachable via WhatsApp group and live chat, they provide the necessary technical support to help businesses operate with complete peace of mind.

From Manual to Digital: Achieving 5x Faster Fulfillment

The transition to SiteGiant WMS has made the entire business operation significantly smoother. By moving to a digital warehouse where racks and trolleys are labeled with QR codes, the team achieved a level of precision that allows stock to be perfectly aligned across Shopee, Lazada, and TikTok in real-time. Today, orders are picked, sorted, and packed with fewer errors at a speed 5x faster than before.

"After using SiteGiant WMS, my entire business operation is much smoother than before. Every day, our orders can be picked, sorted, and packed smoothly with fewer errors, and the process is 5x times faster than before. Every morning, SiteGiant WMS automatically arranges shipments and distributes orders based on the wave shipment formula we have set.“

Modernizing Warehouse Operations with SiteGiant WMS

SiteGiant WMS has turned Baebear’s warehouse into a model of efficiency, replacing manual hurdles with a systematic digital engine. Key features driving this change include:
  • Wave Shipment
    The system automatically arranges and distributes orders every morning based on a preset wave shipment formula.
  • PDA Integration
    The introduction of PDA devices has revolutionized their speed and precision, allowing pickers and packers to execute tasks with incredible accuracy.
  • Digital SOPs
    The system is easy to learn and adapt to, allowing new staff to be trained quickly while keeping the chances of making mistakes incredibly low.

Why Baebear Rates SiteGiant 5 Stars

Baebear found a trusted partner in SiteGiant to ensure their inventory remains accurate while the business scales.

"Speaking about SiteGiant’s service, I would rate them 5 out of 5 stars. SiteGiant WMS is suitable for SMEs to use, as the system is easy to learn and adapt. New staff who join can also be easily trained, and the chances of making mistakes are low."

Ready for Any Campaign with SiteGiant WMS!

Thanks to SiteGiant automated wave shipments and fast PDA technology, Baebear can now fulfill orders 5x faster. This success story shows how going digital helps Singaporean brands get rid of manual work, fix their logistics, and build a warehouse that can handle any peak season or big sales without breaking a sweat.
Join the digital revolution with SiteGiant WMS!
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