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April 2026: New Features and Enhancement Updates

As we step into May 2026, we’re excited to introduce the latest feature enhancements and operational improvements launched throughout April 2026. This month’s updates are designed to help merchants sell smarter across every channel by improving retail operations, streamlining workflows, and enhancing customer engagement across online and offline touchpoints.

From smarter membership management and enhanced POS capabilities to social commerce improvements and marketplace optimization, these updates are built to support growing businesses in delivering smoother shopping experiences while operating more efficiently.

Let’s take a look at what’s new this month.

What’s New in April 2026?

1. [POS] Instant Return, Exchange & Refund Handling with SiteGiant POS Order Return

Managing product returns is now faster and more flexible with the new SiteGiant POS Order Return feature.

Merchants can now instantly process returns, exchanges, and refunds directly at the retail counter, helping improve customer service while simplifying daily retail operations.

Key Highlights:

  • Process returns in just a few clicks
  • Decide whether returned items should be restocked
  • Add exchange items during the return process
  • Automatically generate refund summaries
  • Improve inventory accuracy during return handling
 
This enhancement helps reduce operational errors while delivering a smoother retail experience for both staff and customers.

2. [Customer] Smarter Membership Management with the New Member List

Managing memberships is now easier with the introduction of the new Member List page.

You can now instantly view customers with active memberships in a dedicated and organized interface without manually filtering through the full customer list.

Additional Enhancements:

  • Control column visibility
  • Drag & drop column arrangement
  • Pin important columns
  • Reset layouts anytime
These enhancement helps merchants:
  • Manage members more efficiently
  • Improve visibility across membership data
  • Deliver better customer experiences
  • Save time during daily operations

Feature Enhancements You Need to Check Out

1. [POS] Powerful New Enhancements for SiteGiant POS

We’ve introduced several new enhancements across SiteGiant POS to improve product management and retail workflows.

a) Expandable Product Variants

Product variants are now expandable, allowing merchants to quickly review pricing and stock availability for each variant.

b) Variant Sequence Sorting

Variants can now be sorted by sequence to maintain consistent product display order across the POS App and product detail pages.

c) Independent Image Management

Main product images and variant images can now be managed separately, providing greater flexibility for product presentation.

d) Weight & Dimension Support

Weight and dimension fields are now supported for products with or without variants to improve fulfillment accuracy.

e) Welcome Vouchers

Welcome Vouchers are now supported in SiteGiant POS, helping merchants attract first-time retail customers and encourage purchases.

2. [Marketplace] TikTok Pre-Order Support for Better Demand Management

TikTok merchants can now enable pre-order functionality for products, allowing greater flexibility in managing inventory and customer demand.

Merchants can now:
  • Set pre-order periods from 3 to 90 days
  • Capture sales before stock arrives
  • Better manage product launches and high-demand items
  • Improve inventory planning
 
This enhancement is especially useful for:
  • Fashion launches
  • Seasonal campaigns
  • Limited edition products
  • Trending items

3. [Marketplace] Prevent Listing Errors with Lazada Listing Enhancements

Managing Lazada product listings is now easier and more accurate. The latest Lazada Listing enhancement helps merchants detect missing mandatory variant information before saving products, reducing listing submission errors and improving listing accuracy.
The system now:
  • Detects missing mandatory variant information
  • Provides clearer reminders before saving
  • Improves listing completeness
  • Helps reduce listing issues caused by category rule updates
 
This enhancement is especially helpful for merchants managing large product catalogs across multiple categories.

4. [Webstore] Bring More Engaging Instagram Content to Your Webstore

Instagram Feed helps merchants showcase their latest Instagram content directly on their webstore, creating a more dynamic and connected shopping experience for customers.

With the latest enhancement, Instagram Feed now supports video media types in addition to static image posts. This allows merchants to create a more interactive storefront experience while showcasing campaigns, product highlights, and brand content more effectively.
Merchants can now:
  • Display Instagram video content directly on their webstore
  • Create a more engaging storefront browsing experience
  • Showcase campaigns and product highlights more dynamically
  • Strengthen brand presence through social content integration
 
This enhancement helps businesses better connect social content with their webstore experience, encouraging stronger customer engagement and brand interaction.

5. [Order Processing] More Flexible Shipment Scheduling with Auto Arrange Shipment Timeslots

We’ve added new scheduling timeslots to Auto Arrange Shipment settings, giving merchants more flexibility when planning daily shipment operations.

With additional scheduling windows now available, businesses can better organize fulfillment workflows, improve processing efficiency, and manage shipment arrangements more smoothly throughout the day.


This enhancement helps merchants streamline operational planning while maintaining a more consistent fulfillment process.

6. [Settings] Multi-language Excel Import & Export

Managing operational data across multilingual teams is now more convenient with the new Excel Import & Export Language enhancement.

Merchants can now import and export Excel files in:
  • English
  • Simplified Chinese
  • Traditional Chinese
  • Thai
 
This enhancement applies across multiple operational modules including:
  • Products
  • Inventory
  • Purchase Orders
  • Stock Transfer
  • Customer Return & Refund
 
This helps improve workflow efficiency for businesses operating across different regions and languages.

Additional Workflow & Operational Enhancements

We’ve also introduced several smaller enhancements to improve operational flexibility and workflow efficiency.

Checkout Settings

Merchants can now customize billing address fields during checkout for better control over customer information collection.

Invoice Template

Invoice templates now support sequential item numbering for improved readability and document organization.

April’s latest feature enhancements reflect our continued commitment to helping merchants simplify operations, strengthen customer engagement, and scale more efficiently in an increasingly connected commerce landscape.

Stay tuned for more innovations as SiteGiant continues to empower businesses with smarter omnichannel solutions.

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1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

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4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

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7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

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