New Features Update on SiteGiant Webstore (October)

Webstore New Features Update

Time flies and we’ve reached the month of November. We have been enhancing some features on the webstore and added some integrations to help your business flourish.

Let’s recap what we’ve built in the past months.

1. Webstore Promotional Tool Update
a) Coupon

Looking for a way to encourage your customer to purchase more products from your webstore?

You can now set your coupon to be visible on your customers’ accounts page. Once your customers log in to their accounts, they will be able to see all the coupons available for use and this will encourage them to redeem the available coupons before the expiry date.

2. Webstore Orders Page Enhancement:
a) Search Product by SKU

Are you manually adding your customers’ orders in your webstore?

With this newly added “Search Product by SKU” feature, you can now quickly find the items by Product SKU and add them for your customer orders.

b) Receipt Upload

Are you receiving payments via bank transfer?

Your customer can now upload multiple receipts for a webstore order.

c) WhatsApp Messaging Feature

Want to communicate with your customer about their orders?

You no longer need to search for your customer’s phone number in the “Customer Page”. We have added a “Send WhatsApp” button in your order listing page to make it easier for you to reach out to your customers via WhatsApp.

3. Shipping Label Printing Updates
a) New Shipping Label Printing: GDEX

Are you offering GDEX as a shipping option in your webstore?

Now, you can print GDEX shipping labels directly from SiteGiant’s platform. This would save your time without having to login through the GDEX website to print your shipping label.

Note: This feature is only applicable for Business Gold Plan and above.

b) Pos Laju Shipping Label Enhancement

With the newly added “Shipping Label Pages” section in the Pos Laju Shipping Label setting, you can now configure the number of shipping label copies to be printed out based on your preference.

c) Shopee Shipping Label Enhancement

Good news for sellers who are eligible to use City-Link Express as one of the logistics partners. We have added City-Link Express into a separate tab to ease the process for you to arrange shipment, update or check tracking number and print the custom shipping label from City-Link Express.

4. Products Page Enhancement
a) Enhanced User Interface for Variant Image Display

A good user interface is important to provide your customers with a comfortable shopping experience in the webstore. Hence, we have enhanced the display of the product variant in the Product Selection Page. The variant image is now bigger and you can easily view the product name right beside the image.

Checkout these new features on your webstore today and stay tuned for more updates!
Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact [email protected]

Related to Lalamove, please contact [email protected]

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.

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