Rainbow Handicraft is a company selling wedding preparation items, wedding gifts and decoration items.
Process orders and inventory from multiple stores is a hassle
At Rainbow Handicraft, the staff encountered the challenge of printing air waybills manually from multiple online stores and then distributing and sorting orders to their pickers by hand. This process was highly time-consuming and inefficient.
“Before using SIteGiant WMS, we spent a lot of time printing and manually distributing orders to pickers for order picking. This significantly reduced the productivity and efficiency of our pickers.”
Besides, the absence of a streamlined training system makes it harder for them to train new staff.
“When your warehouse size is big, and have a lot of SKUs, keep on memorizing location and items is really hard”
How does SiteGiant WMS help Rainbow Handicraft digitalise its warehouse operations?
After Rainbow Handicraft implemented SiteGiant WMS, the entire warehouse process was digitalised with the use of PDA and smartphone devices.
“Everything refers to PDA and scanning. SiteGiant Mobile App is very convenient to check online daily orders processing, which is also very helpful in arranging job tasks for pickers and packers”
In addition, the training of new staff has also become easier, as they can simply refer to the SiteGiant Mobile App for order picking without the need to memorize all items’ locations.
“From now, picking and packing the wrong items seldom happen”
How does Rainbow Handicraft rate SiteGiant WMS system?
“SiteGiant WMS helps to smooth the entire warehouse operation by going digitalise and yet it also helps our company to save a lot of cost by having fewer human errors on warehouse day-to-day operation. I will rate SiteGiant support service quality 5 stars!”
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