SiteGiant Recognised as Shopee Premium Service Partner 2025

We’re Honoured! SiteGiant is proud to be recognised as a Shopee Premium Service Partner Q3 2025 — a prestigious recognition that we have held since 2022.
This honor reflects our commitment to helping e-commerce sellers streamline operations, boost sales, and succeed in one of Southeast Asia’s largest online marketplaces.

What Is a Shopee Premium Service Partner?

A Shopee Premium Service Partner is an Independent Software Vendor (ISV) approved by Shopee to deliver comprehensive operational and commercial software solutions for Shopee sellers. These partners go beyond basic integrations to offer end-to-end support, enabling smoother seller operations at scale.

How to Get Recognized as a Shopee Premium Service Partner?

To achieve this status, partners must be assessed under four main categories within the Service Partner Program:
Category Metrics Premium Poor
Platform Compliance Data Incident History No Yes
DPP Compliance Yes No
Application Security Number of Unrectified Vulnerabilities 0 >0
Valid Security documents submitted Yes No
API Activity API Call success rate ≥ 95% < 90%
Commercial Performance Number of active users Localised by market requirement N/A
Acquisition of sellers
Net ADO
Only partners who fulfil all Premium criteria receive the Shopee Premium Service Partner recognition.

Why Does This Recognition Matter for Shopee Sellers?

From a Shopee seller’s perspective, choosing Shopee Premium Service Partner gives you peace of mind that both your business data and your customers’ data are protected with the highest level of security. At the same time, you gain access to reliable solutions and top-quality service that help your business grow with confidence.

SiteGiant: Your Shopee Premium Service Partner

As a Shopee Premium Service Partner, SiteGiant provides more than just system integration — we equip sellers with an effective set of tools to manage and grow their Shopee business effectively:

1. Product Management Easily sync, update, and manage your product listings across multiple channels. Ensure consistent pricing, and faster product uploads.
2. Order Management Easily sync, update, and manage your product listings across multiple channels. Ensure consistent pricing, and faster product uploads.
3. Inventory Management Stay updated with real-time stock levels across all sales channels. Utilize automated syncing and bulk inventory linking to prevent overselling and simplify inventory control.
4. Sales Reports & Insights Track your store’s performance with real-time reports. Get a clear view of the store’s sales reports, order reports, dead stock reports and more to make smarter decisions.
5. Marketing Tools Boost visibility and sales with Shopee AutoBoost, Shopee Watermark, Shopee Rating, and Campaign Reserve Stock — all in one dashboard. Plan and execute campaigns more efficiently.
6. Warehouse Management System Digitalize your warehouse fulfillment process with efficiency. Assign picking and packing tasks using phone or PDA scanners, monitor staff performance, and ensure faster, error-free order fulfilment.
7. Accounting Sync Simplify your bookkeeping by syncing both online and offline orders directly into your accounting software. Ensure data accuracy, reduce manual entry, and save manpower with seamless integration that keeps your financial records always up to date.
8. Customer Relationship Management (CRM) Centralize customer chats across multiple stores in one dashboard. Reply to messages efficiently, provide quick support, and leave customers with a strong, lasting impression.

Conclusion

Being recognised as a Shopee Premium Service Partner highlights SiteGiant’s role in delivering secure, trusted, and effective solutions for online sellers. This recognition is not just a milestone, but a reflection of our dedication to helping sellers simplify operations, safeguard data, and achieve sustainable growth.
As the e-commerce landscape continues to evolve, SiteGiant remains committed to enhancing our solutions so that every seller — from small businesses to established brands — can thrive on Shopee with confidence.
👉 Looking to streamline and strengthen your Shopee business? Discover how SiteGiant can support your journey today.
Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact [email protected]

Related to Lalamove, please contact [email protected]

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.

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